Get answers to common questions about joining and participating in OnTrackNY.

How soon should I get help?

Getting support for changes in thinking and perceptions as early as possible plays an important role in recovery. Like other health challenges, the sooner you receive support for these experiences, the sooner you’ll be able to focus on pursuing your goals for school, work, and relationships.

Furthermore, the combination of early support and our services, also known as Coordinated Specialty Care (CSC), has shown to improve overall quality of life, including increasing social engagement and improving enrollment in school or employment.

Need help now?

This website is not monitored 24/7 and is not a substitute for medical advice, diagnosis, or treatment. If you or someone you know needs immediate support, please call or text 988.

Or, view free resources for immediate support.

OnTrackNY would not be possible without the support of our partners:

New York State Psychiatric Institute
New York State Office of Mental Health
Research Foundation for Mental Hygiene, Inc.
Center for Practice Innovations
Columbia University Department of Psychiatry