OnTrackNY teams support the well-being of teens and young adults across New York state who are impacted by unexpected changes in thinking and perceptions. We place participants at the center of everything we do and focus on helping them pursue their life goals.

Our services are offered regardless of insurance status or ability to pay. 


Learn how OnTrackNY supports participants & families


More about OnTrackNY

OnTrackNY teams offer Coordinated Specialty Care (CSC) to empower OnTrackNY participants to make meaning of their experiences and pursue their goals for school, work, and relationships. Research has shown that this type of early intervention can make a dramatic difference in young people’s lives. 

We really center [our participants] on being the captain of their ship and us being their team & saying: 'how can we support you in being able to live a fulfilling & meaningful life.

- Dr. Angela Coombs Former OnTrackNY Psychiatric Care Provider
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The OnTrackNY spirit

Everything we do is guided by 4 values.


We view recovery as a process of change, supporting participants as they strive to improve their health, live a self-directed life, and reach their full potential.

Equitable & inclusive

We value each other’s differences as strengths and aim to ensure all participants and families have what they need to thrive wherever they live, work, learn, or play.


We partner with participants & their family members to navigate and make decisions in all aspects of the treatment journey.


We place participants at the center of everything we do, prioritizing their unique goals, needs, and preferences.

We try to make treatment available and appealing to young people as soon as possible because there is a very strong association between rapid treatment and better outcomes.

-Lisa Dixon

MD, MPH, Director at Center for Practice Innovations (CPI) and OnTrackNY

Our Impact

OnTrackNY teams are having a positive impact on the lives of OnTrackNY participants across New York state, including:

Reducing hospitalizations

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Decreased from 74% to 10% within the first year after OnTrackNY enrollment

Increasing employment or school enrollment

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Increased from 43% to 70% within the first year after OnTrackNY enrollment

Improving symptoms

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MIRECC GAF symptoms score improved by 84% within the first year after OnTrackNY enrollment

Career opportunities

OnTrackNY is hiring. View career opportunities to learn more.

Need help now?

This website is not monitored 24/7 and is not a substitute for medical advice, diagnosis, or treatment. If you or someone you know needs immediate support, please call or text 988.

Or, view free resources for immediate support.

OnTrackNY would not be possible without the support of our partners:

New York State Psychiatric Institute
New York State Office of Mental Health
Research Foundation for Mental Hygiene, Inc.
Center for Practice Innovations
Columbia University Department of Psychiatry